Katz, Richard N.
Web portals and higher education : technologies to make IT personal / Web portals & higher education Richard N. Katz [editor] and associates. - 1st ed. - San Francisco : Jossey-Bass, c2002. - xxiv, 171 p. ; 23 cm.
"A joint publication of EDUCAUSE and NACUBO. Sponsored by Oracle Corporation and KPMG Consulting."
Includes bibliographical references and index.
It's a bird! It's a plane! It's a-- portal? / Richard N. Katz -- Customer-centered resources / Ed Lightfoot and Weldon Ihrig -- Customer relationship management : a vision for higher education / Gary B. Grant and Greg Anderson -- All about web portals : a home page doth not a portal make / Howard Strauss -- E-business in higher education / Robert B. Kvavik -- The business challenges / Diana Oblinger and Larry Goldstein -- Portal technology opportunities, obstacles, and options : a view from Boston College / Bernard W. Gleason -- Portal technology opportunities, obstacles, and options : a view from the California State University / Steven L. Daigle and Patricia M. Cuocco -- The organizational challenge : IT and revolution in higher education / John R. Curry -- The policy challenges / Richard N. Katz and Rhonda I. Gross -- Summing up / Richard N. Katz and Larry Goldstein.
078796171X (pbk. : alk. paper)
2001007668
Internet in higher education
Educational technology
Information technology
LB1044.87 / .P73 2002
378.1/7344678
Web portals and higher education : technologies to make IT personal / Web portals & higher education Richard N. Katz [editor] and associates. - 1st ed. - San Francisco : Jossey-Bass, c2002. - xxiv, 171 p. ; 23 cm.
"A joint publication of EDUCAUSE and NACUBO. Sponsored by Oracle Corporation and KPMG Consulting."
Includes bibliographical references and index.
It's a bird! It's a plane! It's a-- portal? / Richard N. Katz -- Customer-centered resources / Ed Lightfoot and Weldon Ihrig -- Customer relationship management : a vision for higher education / Gary B. Grant and Greg Anderson -- All about web portals : a home page doth not a portal make / Howard Strauss -- E-business in higher education / Robert B. Kvavik -- The business challenges / Diana Oblinger and Larry Goldstein -- Portal technology opportunities, obstacles, and options : a view from Boston College / Bernard W. Gleason -- Portal technology opportunities, obstacles, and options : a view from the California State University / Steven L. Daigle and Patricia M. Cuocco -- The organizational challenge : IT and revolution in higher education / John R. Curry -- The policy challenges / Richard N. Katz and Rhonda I. Gross -- Summing up / Richard N. Katz and Larry Goldstein.
078796171X (pbk. : alk. paper)
2001007668
Internet in higher education
Educational technology
Information technology
LB1044.87 / .P73 2002
378.1/7344678
