Unlocking public value : a new model for achieving high performance in public service organizations / Martin Cole and Greg Parston.

By: Cole, Martin I, 1956-Contributor(s): Parston, GregoryMaterial type: TextTextPublication details: Hoboken, N.J. : John Wiley, c2006Description: xx, 188 p. : ill. ; 24 cmISBN: 0471959456 (cloth); 9780471959458Subject(s): Government productivity -- Evaluation | Public administrationDDC classification: 352.3 LOC classification: JF1525.P67 | C65 2006Online resources: Table of contents
Contents:
The public sector squeeze -- Zeroing in on outcomes -- Why is it so hard to measure public value? -- Defining value -- Measuring and analyzing public service value -- Driving results -- The key to unlocking public value.
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Includes bibliographical references (p. 169-178) and index.

The public sector squeeze -- Zeroing in on outcomes -- Why is it so hard to measure public value? -- Defining value -- Measuring and analyzing public service value -- Driving results -- The key to unlocking public value.

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