Tourism and hospitality marketing : a global perspective / Simon Hudson.

By: Hudson, SimonMaterial type: TextTextPublication details: London, England : SAGE, 2008Description: xv, 467 p. : ill., maps ; 23 cmISBN: 9781412946872 (pbk.); 9781412946865 (hbk.)Subject(s): Tourism -- Marketing | Hospitality industry -- MarketingDDC classification: 338.47910688 LOC classification: G155.A1 | H83 2008
Contents:
1. The global tourism marketing environment -- 2. Consumer behaviour -- 3. Developing a marketing plan -- 4. Marketing research -- 5. The tourism and hospitality product -- 6. Pricing -- 7. Distribution -- 8. Marketing communications : the role of advertising and sales promotions -- 9. Marketing communications : public relations, personal selling, direct marketing, and word of mouth -- 10. Internet marketing -- 11. Providing service quality through internal marketing -- 12. Destination marketing -- 13. Contemporary issues in tourism and hospitality marketing.
Summary: "With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these concepts work in practice and demonstrating the diverse range of tourism and hospitality products on offer. Chapters are packed with pedagogical features that will help readers consolidate their learning, including: - Chapter objectives - Key terms - Discussion questions and exercises - Links to useful websites - Profiles of successful individuals and organizations. "Tourism and Hospitality Marketing" is accompanied by a website that offers lecturers answers to the discussion questions and exercises in the book, case study questions, a test bank, PowerPoint slides and a list of additional teaching resources." -- Cover.
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Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book University of Macedonia Library
Βιβλιοστάσιο Α (Stack Room A)
Main Collection G155.A1H83 2008 (Browse shelf (Opens below)) 1 Available 0013115427
Book Book University of Macedonia Library
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Multiple Items G155.A1H83 2008 (Browse shelf (Opens below)) 2 Available 0013113150

Includes bibliographical references and index.

1. The global tourism marketing environment -- 2. Consumer behaviour -- 3. Developing a marketing plan -- 4. Marketing research -- 5. The tourism and hospitality product -- 6. Pricing -- 7. Distribution -- 8. Marketing communications : the role of advertising and sales promotions -- 9. Marketing communications : public relations, personal selling, direct marketing, and word of mouth -- 10. Internet marketing -- 11. Providing service quality through internal marketing -- 12. Destination marketing -- 13. Contemporary issues in tourism and hospitality marketing.

"With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these concepts work in practice and demonstrating the diverse range of tourism and hospitality products on offer. Chapters are packed with pedagogical features that will help readers consolidate their learning, including: - Chapter objectives - Key terms - Discussion questions and exercises - Links to useful websites - Profiles of successful individuals and organizations. "Tourism and Hospitality Marketing" is accompanied by a website that offers lecturers answers to the discussion questions and exercises in the book, case study questions, a test bank, PowerPoint slides and a list of additional teaching resources." -- Cover.

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