Proceedings of the conference held May 5-7, 2004, Scottsdale, Arizona.

"Co-published simultaneously as Journal of library administration, volume 41, numbers 1/2 2004 and volume 41, numbers 3/4 2004."

Includes bibliographical references and indexes.

Educating the educators : outreach to the college of education distance faculty and Native American students / Tina M. Adams, R. Sean Evans -- On ramp to research : creation of a multimedia library instruction presentation for off-campus students / Michele D. Behr -- Using direct linking capabilities in aggregated databases for e-reserves / David Bickford -- Blessing or curse? : distance delivery to students with invisible disabilities / Nancy E. Black -- Institutional challenges in web-based programs : student challenges and institutional responses / Elizabeth A. Buchanan -- Where is the library in course management software? / Marianne A. Buehler -- A survey of distance librarian-administrators in ARL libraries : an overview of library resources and services / Mary Cassner, Kate E. Adams -- Do’s and don’ts of simultaneous instruction to the on-campus and distance students via videoconferencing / Mou Chakraborty, Shelley Victor -- EBooks for a distributed learning university : the Royal Roads University case / Rosie Croft, Shailoo Bedi -- A tale of two campuses : providing virtual reference to distance nursing students / Ladonna Guillot, Beth Stahr -- User instruction for distance students : Texas Tech University System’s main campus library reaches out to students at satellite campuses / Jon R. Hufford -- Research readiness self-assessment : assessing students’ research skills and attitudes / Lana Ivanitskaya, Ryan Laus, Anne Marie Casey -- Creating a library CD for off-campus students / Marie F. Jones -- Working together : effective collaboration in a consortium environment / Grant Kayler, Paul R. Pival -- Chat it up! : extending reference services to assist off-campus students / M. Kathleen Kern -- Progressive partnering : expanding student and faculty access to information services / Linda L. Lillard, Pat Wilson, Constance M. Baird -- Collaboration and information literacy : challenges of meeting standards when working with remote faculty / Robin Lockerby ... [et al.] -- Collaborating on electronic course reserves to support student success / Elaine Magusin, Kay Johnson -- Assessing the library needs and preferences of off-campus students : surveying distance-education students, from the Midwest to the West Indies / Evadne McLean, Stephen H. Dew -- Assessing minds want to know : developing questions for assessment of library services supporting off-campus learning programs / Lynn M. McMain, Judy Ann Jerabek -- Anything, anytime, anywhere : proxy servers, shibboleth, and the dream of the digital library / Brian L. Mikesell -- Utah academic librarians focus on distance learners / Rob Morrison, Allyson Washburn -- Tri-institutional library support : a lesson in forced collaboration / Paul R. Pival, Kay Johnson -- Starting small : setting up off-campus library services with limited resources / Linda A. Reeves -- The impact of distance learning library services experience on practitioners’ career paths / Beth A. Reiten, Jack Fritts -- Ahead of the game : using communications software and push technology to raise student awareness of library resources / Tom Riedel -- All in the family : library services for LIS online education / Susan E. Searing -- Strategic planning for distance learning services / Anne Marie Secord ... [et al.] -- A systematic approach to assessing the needs of distance faculty / Janette Shaffer ... [et al.] -- Learning to teach in a new medium : adapting library instruction to a videoconferencing environment / Sheri Sochrin -- Providing off-campus library services by "team" : an assessment / Marcia Stockham, Elizabeth Turtle -- If you build it, will they come? : creating a marketing plan for distance learning library services / Terri Pedersen Summey -- Yeah, I found it! : performing web site usability testing to ensure that off-campus students can find the information they need / Beth Thomsett-Scott -- Pests, welcomed guests, or tolerated outsiders? : attitudes of academic librarians toward distance students from unaffiliated institutions / Johanna Tuñón, Rita Barsun, Laura Lucio Ramirez -- Miles from the nearest library, with a research paper due Monday : extending library services to distance learners / Allyson Washburn, Jessica Draper -- Selecting electronic document delivery options to provide quality service / Cherié L. Weible.