Amazon cover image
Image from Amazon.com

Improving government performance : an owner's manual / John J.DiIulio, Jr., Gerald Garvey, Donald F. Kettl.

By: Contributor(s): Material type: TextTextPublication details: Washington, D.C. : Brookings Institution, c1993.Description: x, 90 p. : ill. ; 23 cmISBN:
  • 0815718551
Subject(s): DDC classification:
  • 350/.0000973 20
LOC classification:
  • JK469 1993c
Contents:
Introduction: Two Metaphors of Reform - Invention and Evolution -- 1.Thinking beyond the Rhetoric of Reform. The National PerformanceReview. An Incremental, Evolutionary, Experimental Process. SomeLessons - and Some Temptations -- 2. The Evolution of the FederalBureaucracy. A Pattern of Agency-by-Agency Growth. FunctionalSpecialization and Boundary Problems -- 3. The Contemporary Critique ofBureaucracy. The Risks of Bureaucratic Discretion. ControllingDiscretion through Executive and Legislative Means. ControllingDiscretion through Internal Procedures. Worker Quality and Motivation.Three Special Concerns -- 4. The Federal Government's Responsibilities.Dividing the job. Reforming the Federal Procurement System. Remakingthe General Services Administration. Revitalizing Federalism -- 5.Rebuilding Government Capacity. Smarter, Not Bigger, Government.Strengthening Financial Management. Upgrading Technology. PerformanceBudgeting. Serving Customers and Total Quality Management.
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book University of Macedonia Library Βιβλιοστάσιο Α (Stack Room A) Main Collection JK469 1993c (Browse shelf(Opens below)) 1 Available 0013064013

Includes bibliographical references (p.83-85) and index.

Introduction: Two Metaphors of Reform - Invention and Evolution -- 1.Thinking beyond the Rhetoric of Reform. The National PerformanceReview. An Incremental, Evolutionary, Experimental Process. SomeLessons - and Some Temptations -- 2. The Evolution of the FederalBureaucracy. A Pattern of Agency-by-Agency Growth. FunctionalSpecialization and Boundary Problems -- 3. The Contemporary Critique ofBureaucracy. The Risks of Bureaucratic Discretion. ControllingDiscretion through Executive and Legislative Means. ControllingDiscretion through Internal Procedures. Worker Quality and Motivation.Three Special Concerns -- 4. The Federal Government's Responsibilities.Dividing the job. Reforming the Federal Procurement System. Remakingthe General Services Administration. Revitalizing Federalism -- 5.Rebuilding Government Capacity. Smarter, Not Bigger, Government.Strengthening Financial Management. Upgrading Technology. PerformanceBudgeting. Serving Customers and Total Quality Management.

There are no comments on this title.

to post a comment.
European Union Digital Greece ESPA Default