Organizational behavior in health care / Nancy Borkowski, DBA, CPA, FACHE, FHFMA, Professor, Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL.
Material type: TextPublisher: Burlington, Massachusetts : Jones & Bartlett Learning, [2016]Copyright date: ©2016Edition: Third editionDescription: xii, 445 pages : illustrations ; 26 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781284051049 (paper)Subject(s): Health Services Administration | Organizational behavior | Psychology, IndustrialDDC classification: 362.11068/3 LOC classification: RA971.35 | .B67 2016Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Course reserves |
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Textbook (48 hours loan) | University of Macedonia Library Desk | Main Collection | RA971.35.B67 2016 (Browse shelf (Opens below)) | 1 | Available | 0013144581 |
ΔΙΟΙΚΗΣΗ ΟΛΙΚΗΣ ΠΟΙΟΤΗΤΑΣ ΣΤΙΣ ΜΟΝΑΔΕΣ ΠΑΡΟΧΗΣ ΥΠΗΡΕΣΙΩΝ ΥΓΕΙΑΣ ΔΙΟΙΚΣΗ ΥΠΗΡΕΣΙΩΝ ΥΓΕΙΑΣ Χειμερινό |
Includes bibliographical references and index.
Overview and history of organizational behavior -- Diversity and cultural competency in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theory of motivation -- Attribution theory and motivation -- Power, politics, and influence -- Trait and behavioral theories of leadership -- Contingency and situational models of leadership -- Contemporary leadership theories and leadership development -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Work teams and team buildings -- Organizational development -- Managing resistance to change.
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