Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner.

By: Boella, M. J. (Michael John)Contributor(s): Goss-Turner, StevenMaterial type: TextTextPublisher: London : Routledge, Taylor & Francis Group, 2013Edition: Ninth editionDescription: xv, 331 pages : illustrations ; 26 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780415632539 (hbk : alk. paper); 9780415632546 (pbk : alk. paper)Subject(s): Hospitality industry -- Personnel managementDDC classification: 647.94068/3 LOC classification: TX911.3.P4 | E23 2013
Contents:
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
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Item type Current library Collection Call number Copy number Status Date due Barcode Course reserves
Textbook (48 hours loan) Textbook (48 hours loan) University of Macedonia Library
Desk 		Main Collection TX911.3.P4E23 2013 (Browse shelf (Opens below)) 1 Available 0013145620

ΔΙΟΙΚΗΣΗ ΑΝΘΡΩΠΙΝΩΝ ΠΟΡΩΝ ΜΑΝΑΤΖΜΕΝΤ ΤΟΥΡΙΣΤΙΚΩ ΕΠΙΧΕΙΡΗΣΕΩΝΝ ΚΑΙ ΟΡΓΑΝΙΣΜΩΝ Χειμερινό


Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.

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