TY  - BOOK
AU  - McNabb,David E.
TI  - Knowledge management in the public sector: a blueprint for innovation in government 
SN  - 0765617277
AV  - HD30.2 .M398 2007
U1  - 352.3/8 22
PY  - 2007///
CY  - Armonk, N.Y.
PB  - M.E. Sharpe
KW  - Knowledge management
KW  - Organizational learning
KW  - Public administration
KW  - Information technology
KW  - Case studies
KW  - Electronic government information
N1  - Includes bibliographical references (p. 291-302) and index; 1. Historical foundations of KM -- 2. KM : a self-regulating social system -- 3. The technology and processes subsystem -- 4. Knowledge processes and policy directives -- 5. Principles and processes in implementing KM -- 6. Building a collaborative learning culture -- 7. KM and organizational learning -- 8. KM and innovation in government -- 9. Knowledge management in the public sector -- 10. The public-sector chief knowledge officer -- 11. Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo -- 12. KM at the Army's Communications-Electronics Command / Susan L. Nappi -- 13. KM at the Virginia Department of Transportation / Maureen L. Hammer -- 14. Conclusion : knowledge management's role in the drive to transform government
N2  - "This comprehensive text introduces public management students and government and nonprofit administrators to the principles and practices of Knowledge Management. The first book to focus exclusively on knowledge management techniques in government agencies, it covers such important concepts as collecting, categorizing, processing, distributing, and archiving critical organization data and information - and then converting and disseminating these resources to all who need to share in the organizational knowledge. Written in an easy-to-read, non-technical style, the book includes a thorough review of the current literature in the field as well as a comprehensive presentation of Knowledge Management techniques. Extensive illustrations, models, checklists, and instructions lead readers through the steps involved in instituting KM programs in government and non-profit agencies."
ER  -