TY - BOOK AU - Hewitt-Taylor,Jaqui TI - Understanding and managing change in healthcare: a step-by-step guide SN - 9781137022769 (paperback) AV - RA971 .H49 2013 U1 - 362.1068 23 PY - 2013/// CY - Basingstoke PB - Palgrave Macmillan KW - Health services administration KW - Organizational change N1 - Includes bibliographical references and index ER -