Organizational behavior in health care / Nancy Borkowski, DBA, CPA, FACHE, FHFMA, Professor, Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL.

By: Borkowski, NancyMaterial type: TextTextPublisher: Burlington, Massachusetts : Jones & Bartlett Learning, [2016]Copyright date: ©2016Edition: Third editionDescription: xii, 445 pages : illustrations ; 26 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781284051049 (paper)Subject(s): Health Services Administration | Organizational behavior | Psychology, IndustrialDDC classification: 362.11068/3 LOC classification: RA971.35 | .B67 2016
Contents:
Overview and history of organizational behavior -- Diversity and cultural competency in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theory of motivation -- Attribution theory and motivation -- Power, politics, and influence -- Trait and behavioral theories of leadership -- Contingency and situational models of leadership -- Contemporary leadership theories and leadership development -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Work teams and team buildings -- Organizational development -- Managing resistance to change.
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Includes bibliographical references and index.

Overview and history of organizational behavior -- Diversity and cultural competency in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theory of motivation -- Attribution theory and motivation -- Power, politics, and influence -- Trait and behavioral theories of leadership -- Contingency and situational models of leadership -- Contemporary leadership theories and leadership development -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Work teams and team buildings -- Organizational development -- Managing resistance to change.

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